PRIVACY POLICY

A legal disclaimer

Effective Date: 13-Apr-2025

DéFaso ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.defaso.com], use our services, or interact with us in-store or online.

1. Information We Collect

We may collect the following types of information:

Personal Information:

Name
Email address
Phone number
Shipping & billing addresses
Payment information (processed via secure third-party gateways)
Customisation preferences (measurements, color choices, etc.)

Non-Personal Information:

Browser type and version
IP address
Pages visited and time spent
Device type and operating system

2. How We Use Your Information

We use the information collected to:

Fulfill and manage orders
Provide personalised styling and customisation
Improve user experience on our website
Communicate updates, offers, and promotions
Respond to your queries or support requests
Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share data with:

Trusted service providers (e.g., courier partners, payment gateways)
Marketing platforms (for promotional campaigns)
Legal authorities if required by law

4. Cookies & Tracking

DéFaso uses cookies to enhance your browsing experience. Cookies help us remember your preferences and improve site performance. You can choose to disable cookies via your browser settings.

5. Data Security

We implement reasonable technical and organisational safeguards to protect your data. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

Access, correct, or delete your personal data
Opt-out of marketing communications
Request data portability To exercise these rights, email us at support@defaso.com.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy

DéFaso does not knowingly collect data from individuals under the age of 13. If you believe we have unknowingly collected such data, please contact us for removal.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date.

10. Contact Us

For any questions regarding this Privacy Policy, please contact:
📩 contact.defaso@gmail.com